TERMS AND CONDITIONS
Everniture accepts orders via the everniture.com website or by any kind of written correspondence.
Orders get in the manufacturing queue after at least 50% payment.
In case of ordering through the everniture.com website with electronic payment (debit or credit card), placing an order requires 100% upfront payment.
In case of payment by wire transfer, placing an order requires at least 50% upfront payment.
Any remaining wire transfer payment is due right before shipping.
Shipping costs are included in the price of the items listed.
The shipments are shipped to your door via FedEx or UPS or TNT or GLS or DHL carriers.
Once the order is shipped, delivery can take 2-8 business days if shipped by air or road, and 4-5 weeks if shipped by sea.
Shipments are divided into 20-40kg packs if shipped by air or road.
In case of shipping by sea, the shipment is delivered to your door in a custom-made crate.
CUSTOM ORDER ITEMS
Due to the nature of custom projects, refunds are not available for custom order items. You will be involved in every step of the custom order fabrication, so it is very unlikely that there will be an element to your piece you are not expecting.
Upon receiving, buyer needs to inspect goods and notify Everniture within 24 hours if damage occurred. If an item arrives in an unsatisfactory state, take photos of the damage and send them to firstname.lastname@example.org and we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange or full refund. Everniture will process a claim immediately with the shipping carrier and work on replacing or repairing the item at no cost to you.
INITIATING A RETURN
Returns may be accepted with Everniture's approval on non-custom orders. In the event a return is authorized, please note that the shipping fees (original and returning) cannot be refunded. If you would like to initiate a return, please contact us with your order information and issue you are experiencing. Refunds will be processed once the returned item is received if it is in the condition it was shipped.
Everniture.com is owned and operated by Everniture Co. All photos, text, and furniture designs are copyrights of Everniture and are not to be used without express written consent of Everniture.
Everniture Co is not liable for any inconvenience, injury, displacement, loss or potential loss of income, or any other claims or damages apart from replacing the original item purchased in the same condition as it was originally shipped if shipping damage occurs. By purchasing items from our shop, you agree to the above waiver of liability.